Transparent & Donor-First Policy

Donor Protection & Refund Policy

At Satyashodhak Mahila Vikas Mandal, we deeply respect the trust and generosity of our donors. We recognize that accidental duplicate transactions, technical payment glitches, or typing errors can occasionally happen.

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03-Day Request Window

Flexible 3-day window from the transaction date to raise a hassle-free refund request.

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3 Working Days Processing

Verified requests are audited and processed directly back to your account within 3 business days.

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Same-Account Safeguard

Refunds are credited strictly to the originating bank account/UPI ID for 100% financial security.

Submit Online Refund Request

Complete our secure verification form in under 2 minutes. Our accounts team will immediately audit your UTR reference number.

Submit Refund Request Form ℹ️ Redirection Disclaimer: Clicking this button will securely redirect you to our official Google Form verification portal.

80G Tax Exemption Certificate Adjustments

If an official Section 80G Tax Exemption Receipt (Form 10BD) has already been generated and issued for the transaction prior to the refund request, the certificate will be formally voided and cancelled in compliance with Income Tax Department regulatory norms.

Need Direct Support?

Have Questions Regarding Your Refund Status?

If you encounter any difficulties while filling out the Google Form or need assistance regarding your recent donation, please visit our official contact portal.

Visit Contact Us Page

Frequently Asked Questions

How long does a donation refund take to reflect in my bank account?
Once your request is submitted via the Google Form Portal, our finance team audits the UTR details against our bank statements. Approved refunds are credited back to your original source account within 3 working days. You can review our operational compliance on our Transparency Page.
Can I reallocate my donation to another project instead of requesting a refund?
Yes! If you made a contribution to a specific cause by mistake, you can choose to transfer your donation to any of our active causes, such as the School Bus Project or Donate Uniform Initiative. Simply drop us a note via our Contact Us Page.
What happens if an 80G Tax Exemption Receipt was already issued?
If an 80G tax receipt (Form 10BD) was generated for your donation, it will be marked as cancelled in the Income Tax portal upon issuing the refund. For further queries on tax compliance, check our Terms & Conditions.
Is my financial data safe when submitting the refund form?
Yes. All bank details and transaction proofs collected through the form are encrypted and handled strictly in accordance with our Privacy Policy. We never share donor information with third parties.